FAQs
Characteristics and Operation of the EKCES gun
How does the EKCES gun work?
The EKCES gun projects the 6 liters of champagne or any other liquid (not included) contained in its tank using a hydraulic system operating with CO2 cartridges.
When the EKCES gun is empty, simply refill its tank and change
its cartridge.
What are the advantages of choosing the EKCES gun compared to other similar products?
Today there is no
product similar to the EKCES gun on the market.
Purchasing and Personalization
How do I get an EKCES gun?
You can get the EKCES gun by placing an order on our official website.
Peut-on personnaliser l'EKCES Gun ?
Vous pouvez personnaliser votre EKCES gun sur demande en accédant à la page EKCES Gun sur demande.
Warranty and After-Sales Service (After-Sales Service)
What is the warranty policy for the EKCES gun?
The EKCES gun comes with a 1-year parts and labor warranty. In the event of breakage due to improper use of the product, repairs will be charged.
Procedure :
- Return the product
- Reception
- Check-Up and repair
- Returning the product
How does after-sales service (after-sales service) work for the EKCES gun?
We are available 24/7 by Whatsapp/mail to support you in using the product.
Use, Safety and Maintenance
What maintenance tips are recommended for the EKCES gun?
To ensure durability and optimal performance, please follow the maintenance instructions provided in the user manual.
Technical details
What are the dimensions of the EKCES gun?
The dimensions of the EKCES gun are H67cm x Length 71cm x Width 16cm.
How much does the EKCES gun weigh when empty and when full?
The EKCES gun weighs 4 kg empty and 10 kg when full.
What materials are used in the manufacture of the EKCES gun?
The EKCES gun is manufactured using aluminum, steel and reinforced plastic.
Are there any specific recommendations for storing the EKCES gun outside of use?
It is recommended to store the EKCES gun and CO2 gas cartridges in a safe, dry place protected from temperature variations.